FAQ

Where are the Drycycle’s product materials from?

Every layer of our products made out of reused materials, Estonia’s factory scraps. Fabric and leather is from a sofa factory in Jõgeva and the waterproof materials are from a tent factory in Rapla and Tallinn.

How does the delivery work?

After ordering, your goods will be sent to the closest DPD parcel machine. All orders over 25€ will be covered with free shipping.

What are the payment options?

You can pay for your order through our online store via card.

My product is defective - what do I do?

Before sending the package, we make sure that every order is perfect. In case a product does not fit your expectations (is faulty), please contact us via e-mail: of.drycycle@gmail.com.

Can I change the delivery method after ordering?

If you would like to change the delivery method after ordering, contact us ASAP, so we can make sure your order arrives in your preferred way.

I have a question about the company/product

You can find information about Drycycle and it’s products on our website (“Product” and “Team” sections). If you have any specific questions, that are not answered on our website, then write us at of.drycycle@gmail.com or through social media. We’ll get back to you as soon as possible!

I would like to put in a special order - is that possible?

Putting in a special order is possible. To do that, contact us via the “Contact” section on our website, or via social media or e-mail.

Can I monitor my delivery?

After the order is transmitted to the delivery company, you will get an e-mail regarding your package. If you have any further questions about your order - contact us!

How fast will the order arrive?

The average delivery time is 5 to 10 business days.